Create CIC is the trading name of Create (Cornwall) CIC, a private company limited by guarantee without share capital. This privacy policy explains how we use the data we collect from you when you use our website.

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What data do we collect?

Location by town or city, length of time spent on the site, referring site, number of site sessions, number of unique visitors, new visitor or returning visitor.

How do we collect the data?

The traffic data is collected by our web host, Wix. Any personal data is given voluntarily when you order a product or service or sign up to our newsletter. If you sign up to our newsletter the data is collected by MailChimp and also given voluntarily.

How will we use the data?

If you have placed an order or made a donation Create (Cornwall) CIC collects your data so that we can process your order. If you have signed up to receive our newsletter Create (Cornwall) CIC collects your data so that we can send you up to date information about the products and services we offer, tailored to your individual interests.

How do we store the data?

Create (Cornwall) CIC securely stores your data through our web host, Wix. If you have signed up to our newsletter your information is stored by MailChimp.

Marketing.

If you have signed up to receive our newsletter this may also contain marketing material, information on upcoming courses adn products, and how to access our events. You may opt out of receiving our newsletter and any associated marketing information at any time. To do this click 'unsubscribe' on the bottom of any emails you have received from us or click here.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - you have the right to make a request to Create (Cornwall) CIC for copies of your personal data.

• The right to rectification - you have the right to request that Create (Cornwall) CIC correct any information you believe is inaccurate. You also have the right to request that Create (Cornwall) CIC complete information you believe is incomplete.

• The right to erasure - you have the right to request that Create (Cornwall) CIC erase your personal data, under certain conditions.

• The right to restrict processing - you have the right to request that Create (Cornwall) CIC restrict the processing of your personal data, under certain conditions.

• The right to object to processing - you have the right to  object to Create (Cornwall) CIC's processing of your personal data, under certain conditions.

• The right to data portability - you have the right to request that Create (Cornwall) CIC transfer the date that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request we have one month to respond to you. If you would like to exercise any of these rights please contact us.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you use our website we may collect information from you automatically through cookies or similar technology. For more information visit All About Cookies.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

• Functionality - we use these cookies so that we recognise you on our website and remember your previously selected preferences. These include what language you prefer and location you are in. A mix of first party and third party cookies are used.

• Advertising - we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address.

How to manage your cookies.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website functions may not function as a result.

Privacy policies of other websites.

This privacy policy applies only to our website. If you click on a link from our website to another website you should read their privacy policy as it may differ.

Changes to our privacy policy.

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 15 February 2021.

How to contact us.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authorities.

Should you wish to report a complaint, or if you feel that Create (Cornwall) CIC has not addressed your concern in an appropriate manner, you may contact the Information Commissioner's Office.

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